Details for the Disney Visa Character Experience at Epcot and Hollywood Studios

Disney Visa cardholders, this one’s for you! Guests with a Disney Visa card can enjoy a unique character meet-and-greet at both Epcot and Disney’s Hollywood Studios. These character meet-and-greets are among a few special perks at Walt Disney World for cardholders.

Below, we’ll discuss the location, timing, and other specifics of the Disney Visa Card Character Experience at Epcot and Hollywood Studios. Both of these meet-and-greets are available daily. However, cardholders must show their Disney Visa or Disney Visa Rewards card to gain entry.

Last Updated: September 27, 2025

Epcot Visa Character Meet

Epcot’s Visa character meet is located in the Imagination Pavilion, which is part of the World Celebration area of the park. The building is located next to the Magic Eye Theater, where the Disney and Pixar Short Film Festival is held.

A sign on the window states that your Disney Visa Card is your ticket to this exclusive photo event. This meet-and-greet is offered daily between 1:00 p.m. and 6:30 p.m.

After the meet-and-greet, you can download complimentary photos via the My Disney Experience app or Disneyworld.com/photopass. You do not need the Memory Maker to access these photos. (Your card will need to be linked to access photos in the app.)

You’ll join the queue after showing your Disney Visa Card to the cast member.

This area was repainted a few years ago with vibrant murals.

On the afternoon of this visit, two families were ahead of us. When it’s your turn, a cast member will allow your party into the private meet-and-greet area. We’ve walked through this experience many times and never waited more than 15 minutes to meet the characters. While the exact characters are not guaranteed, we’ve always met Minnie Mouse and Pluto. However, on this last visit, we met Goofy and Mickey Mouse.

Here are photos from a previous visit where we met Pluto and Minnie Mouse.

Olaf Character Experience

An additional character experience is available at Disney’s Hollywood Studios Celebrity Spotlight. Guests can meet Olaf from Frozen at this location daily between 9:00 a.m. and 12:00 p.m. This is the traditional location to meet Olaf, but Disney Visa cardholders will be able to skip the line during the window of time listed above. Celebrity Spotlight sits near the exit of the Hyperion Theater, where the Frozen Sing-Along is held. It’s across the walkway from Echo Lake.

Olaf is a wonderful meet-and-greet opportunity. While he doesn’t sign autographs, a cast member will typically be able to provide an autograph card with his signature.

Related: Olaf Character Experience Debuts for Disney Visa Cardholders at Hollywood Studios

Remember that Olaf is not a talking character.

These are the only two Visa Character Experiences at Disney World. For more perks, you might also like our guide to Disney Visa Card Member Benefits and Discounts at Walt Disney World. To learn more about the complimentary photo downloads and other terms and conditions, visit the official cardmember photo opportunities home page.

For more information about characters, you might enjoy our park guides:

• Magic Kingdom Characters Guide
• Epcot Characters Guide
• Hollywood Studios Characters Guide
• Animal Kingdom Characters Guide

Or you can preview the entire Disney World Meet-and-Greet List to see who’s meeting in all four parks!

*This article was updated on 09/27/2025 to remove the former Star Wars Visa Character experience that permanently closed. Darth Vader still meets regularly in a new location but is no longer part of the Visa character experience. Details were added for the new Visa location featuring Olaf.

More Planning

Resorts Gal specializes in Disney World Resorts, Characters, and Dining. Explore our resources, including our Disney World Resorts Guide. It provides an overview of everything you need to know about the Disney Resort Hotels. For dining, our Disney World Dining Guide is an excellent place to start. Our Disney World Transportation Guide is a wonderful resource for planning your routes. It’s one of our most popular resources. If you plan to meet characters in the parks, we have an updated list of Disney World Characters. It includes every available character meet-and-greet in the parks and where to find rare characters throughout the year. Lastly, our Disney Parks Guide provides a complete overview of all four theme parks and water parks.